Order Processing Time
Upon receiving your order, our Picking Team will pick up your order as quickly as possible. If any items are out of stock from your order, a member of our Sales Team will let you know either via phone or email. We can offer you alternative items to replace the missing items, or cancel and send the remaining order.
As a wholesale company, we work hard to ensure products are in stock, however, this is not always possible due to the volume of orders and the huge range of products we stock. Once your order has been processed and payment has been received in full, we will ship your parcel for delivery usually the next working day from the time of dispatch, however, this is not guaranteed due to factors outside our control.
Cut off Times
If your order has been received after 1 pm on any weekday, it may be processed on the next working day. In Peak Periods Such As Christmas, Our Delivery Lead Times May Be Longer Than Normal.
If You do Require A Faster Dispatch Time, Please Contact Our Sales Team on 01634 869452 And We Will Always Try Our utmost to Accommodate Any Request.
Any orders placed on Friday from 1 pm onwards, over the weekend, or on public holidays will only be processed on the following working day.
DELIVERY COSTS TO MAINLAND UK
Orders Below £199.99 (Ex. VAT) P&P Is £6.95 up to 20 kg
Orders Over £200.00 (Ex. VAT) P&P Is FREE up to 20 kg
DELIVERY COSTS TO NON-MAINLAND UK
Non-Mainland UK Postcodes Are:
ALL KW, ALL BT, ALL GY, ALL JE, ALL ZE, ALL IM, ALL IV, AB30-38, AB44-56, G83, FK17-21, HS1-9, KA27-28, PA20-99, PH15-33, PH34-99, TR21-25, PO30-41
Northern Ireland P&P is £6.50 – £14.99 Per every 20 kg
Non-UK Mainland P&P Varies Between £9.99 – £14.99 Per every 20 kg
The FREE DELIVERY Offer Doesn’t Include Pallet Products, please contact us directly for the information.
Please note all prices quoted are for one parcel only (up to 20kgs) and excluding VAT. If your order requires more than one parcel this will incur additional charges. We will contact you to request additional payment prior to the dispatch of your order.